Monday, January 20, 2014

CREDIT CARD FRAUD

Have received two message from maybank this early morning about 2am. I heard the message tone but did not get up to read the message. 
Frightened by the message this morning. 
Called Mbb customer service just now. After the verification, the customer service staff told me that they have detected this suspicious transaction and the card has been blocked. I don't need to pay the above transaction. But for the safety purpose, they advise to cancel the card immediately. Of course i agreed that. They will then send a new card to the nearest branch with the same expiry date. Of course the treat points and all details will be transferred to the new card with the new card number and security code.

That ease me.

So, never ignore the message sent from the bank.

Nowadays, it's easy to get your credit card details as we always do online transaction. Online shopping, hotel booking, air tic booking, etc, all this expose our credit card details. Even if the website is httpS, or the strongest antiviral/firewall you have used on your computer, there is risk that people can get your details.

Credit cards give us much convenient, which hardly we can reject the usage. i think the bank already enforce the security. for example they will block the usage of credit card at suspicious site or country. Some will call you for verification. Once i've asked, what details do the people need to do the transaction. They just need the card number, your name, the security code and the expiry date. Then they can do the transaction. All this details are shown on the card. So how can you avoid to show people this? These details are the one we key in while we do online transaction too. That's why bank always advise us to do the transaction at trusted site. 

Always check your bank statement. Always read the message sent from bank. Of course, you have to differentiate the "e-statement" or "message" from the bank or some kind of fraud, again. 

There is a security tips saying, bank will never contact you via email or message. So anything, kindly approach their counter, or call their customer service. Don't simply reply message on your phone or email. You can read, but don't reply. always go to the counter.


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